Access essential services and support in your community

Services Advisor is a UNHCR-led platform connecting people with verified local services across multiple locations.

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Community support

Countries using the Services Advisor platform

Services Advisor helps communities by connecting them with information on essential humanitarian services in several regions. The platform is supported by UNHCR.

The platform is currently implemented in the following countries:

Countries.moldovaRomaniaSyriaTurkeyUkraineVenezuela

A centralized digital platform for accessing essential humanitarian services

Humanitarian services

Services Advisor is a centralized online service directory designed to simplify how people find support in their communities. Developed by UNHCR, the platform brings together information from trusted humanitarian organizations, NGOs, and local service providers into one easy-to-use system.

Instead of seeking access from multiple websites or relying on outdated information, users can access up-to-date service listings through a single platform. Services are organized by location and category, allowing individuals to quickly identify the help they need—whether it is medical care, legal advice, psychosocial support, education programs, or livelihood opportunities.

The platform is built to improve access, transparency, and coordination of humanitarian services, ensuring communities can connect with the right support at the right time.

How Services Advisor helps
communities connect with
local support

Search services by city or region

Users can search by selecting their location to view services available in their area.

Browse support by service category

Services are grouped into clear categories, such as healthcare, legal assistance, child protection, gender-based violence, or livelihood, making it easy to navigate.

View services and contact information

Each service listing provides essential details such as address, contact information, opening hours, eligibility criteria, and access instructions.

All service information is reviewed and validated by UNHCR on an ongoing basis.

Types of services available on the platform

The platform covers a wide range of humanitarian and social support sectors, including:

Food and non-food itemsMental health and psychosocial supportLegal assistance and documentation supportEducation and training programsFood and non-food itemsMental health and psychosocial supportLegal assistance and documentation supportEducation and training programs
Livelihoods and employment servicesProtection and social support servicesShelter and basic needs assistanceChild protection servicesLivelihoods and employment servicesProtection and social support servicesShelter and basic needs assistanceChild protection services
Gender-based violence response servicesGender-based violence response servicesGender-based violence response servicesGender-based violence response servicesGender-based violence response servicesGender-based violence response services

Platform impact across countries

Improving access to services across multiple regions

1.2M

People accessed services through the platform yearly

50K

Number of humanitarian services listed

2.1K

Partner organizations involved